Making Setbacks Examinable on a Team
Kevin gives leaders a concrete way to change how a team treats failure: to make a setback something the team can look at together without blame, so the lesson is captured rather than buried with the person who lived it. He shows how the tone a leader sets after a failure decides whether people hide the next one or bring it forward early enough to fix.
For a French organisation shaped by a culture that has punished visible failure, this is the practical shift that matters most. It turns individual setbacks into shared learning, which is how an organisation stops repeating the same expensive mistakes.
Kevin is clear that this starts with the leader, because a team watches how the person in charge reacts to the first failure that follows the event, and takes its cue about whether honesty is genuinely safe from what it sees rather than what it was told.