Rebuilding Trust After a Hard Change
Some changes leave scars: a redundancy round, a broken promise, a restructure that hurt people. After such changes, a leader inherits a workforce whose trust has been dented, and the next change will be met with even more suspicion unless that trust is rebuilt.
Kevin speaks to leading in the aftermath of a painful change, restoring the confidence that hard decisions can erode. For Irish leaders picking up a team after a difficult period, that focus on rebuilding trust is often the most needed and least discussed part of change leadership, and it is where the keynote can do quiet, lasting good.